【目次】
01 Handling Calls at Reception/受付での電話応対
02 Service at Reception/受付での初診応対
03 Caring for the Patient/患者さんへの声かけ
04 Consultation/問診
05 In the X-ray Room/レントゲン室にて
06 Pulpectomy/抜髄
07 Dental Extraction/抜歯
08 Payment and Next Appointment at Reception/受付での会計・予約
09 Gum Disease/歯周病
10 Periodontal Examination/歯周検査
他28